Here at Leina Broughton we ONLY believe in owning dresses and clothing that you LOVE so it is no problem to return or exchange on all our products.
We have four simple steps that you need to follow:
- Notify us via email (firstname.lastname@example.org) within 5 days of receiving your order.
- Fill in the returns slip which is at the bottom of your invoice (attached to the front of the delivery satchel).
- Please send your purchase back to us within 30 days of purchase to: 1/20 Hutchinson St, Burleigh Heads QLD 4220.
- Once we've received your garment, which clearly shows no sign of wear and tear and still has all tickets and labels intact, we will refund your transaction back through the original payment channel or exchange as requested. Any shipping fees charged will not be refunded.
- Items that are considered faulty are those that are received in a damaged condition. Wear and tear to a product is not a sign that the item is faulty. Leina Broughton is happy to exchange the product for the same product and same size. Please email prior to sending the garment back.
Terms and conditions
- Any shipping fees charged will not be refunded.
- Returns outside the 30 day window may be accepted at our discretion.
- We will not accept any garments for returns or exchanges if they have been worn or laundered.
- The cost of sending back a garment for return/exchange is on the customer.